I don't find any link to an archive or older firmware. Maybe there are some problems with the newest firmware?Ĭurrent firmware is V1.1 from Juny 2020. However, for 1-2 days we have used the dock from another employee which has an older firmware. We switched the USB-C cable, same problem happen. We have bought two docks and with both of them, the problems happens. After some hours, the same thing happens again. After login, displays stay black and nothing works until he removes and plug in the USB-C cable. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Customer complains about issues with his new Thinkpad E15 Gen2 with USB-C Dock Gen2 ( 40AS0090EU).Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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